FAQ

We answer your most common questions about Gordon Salon, our services, and policies.

If you have more questions, feel free to call us at 847.266.7777 

How does your referral program work?

We have a referral program in which you refer someone and you both receive $20 off your next service. You can also talk with your stylist about lower maintenance haircuts and colors.

What if I don’t know what haircut will suit me?

Our hairstylists are trained to consider face shape, features, hair type, styling needs, etc. when cutting hair. They offer a thorough consultation to give you the best look for you and your lifestyle. We are happy to assist you in finding you a style and recommend an array of Aveda products on how to maintain/style.

How do I know if I need a conditioning treatment?

Conditioning treatments can scheduled with every service and are highly recommended by our stylists for any hair type, texture, and length. The best time to schedule one is when you are getting color or highlights.

Should I wash my hair before my appointment?

That depends on the service you have scheduled. If you are hoping for a special occasion style, refer to your stylist; though typically coming with clean, dry hair works best. For hair color and haircuts, washing your hair beforehand is usually unnecessary.

If you are wanting a dry haircut, please come with clean, dry hair.
Which stylist should I see?

All of our stylists are experienced and highly education in both cut and color. We recommend speaking to one of our salon coordinators who can match you with a stylist that best suits your needs.

If I need more than one service, how should I book the appointment?

Our staff will be happy to accommodate all of your questions and needs when you book an appointment with us. If you are booking over the phone, be sure to tell the coordinator all of the services you would like to book. If booking online, please be sure to read all of the service notes provided.

What should I do if I know I am going to be late?

Please call our salon at 847.266.7777 if you are running late for your appointment. Our staff will check in with your stylist to see if you will be able to receive your full service. You can also send a text to 847.241.1188 if you cannot reach us over the phone.

What is Gordon Salon’s cancellation/rescheduling policy?

We know life happens! Please make every effort to cancel/reschedule your visits at least 24 hours beforehand so that we can fill your spot with another client’s desired service.

Same-day* cancellations are subject to a
25% service charge and no shows are 50% of the services missed

*Same-day = any time after the close of business the night before a scheduled visit.

We appreciate you and your patronage!

Why should I have my credit card on file?

To promote contactless, socially distance, faster checkout, we can store your card to your profile. In cases that you forget your card, run into our cancellation/rescheduling fee or our no show charge, we are able to process the charge quickly. We will notify you of the charge before it is made.

If we are unable to contact you or take payment for any services or fees, we cannot schedule a next appointment until we have received payment.

When should I book my next appointment?

To ensure you are able to get the date and time you desire, we recommend booking your next appointment before you leave the salon. Typically two weeks in advance of you desired appointment can help ensure you get your ideal time.

What are the difference in level of Gordon Salon’s stylists?

Our team has four levels from top to bottom: Senior Master, Master, Professional, Emerging Artist. The levels are determined based on education and experience. Price points vary accordingly.

How do I book my appointment online?

Visit our online booking page and follow the prompts to request your appointment. Our system requires you to save your card to your profile to confirm the request. If you have any issues or questions, feel free to give us a call and we can assist you!

Can I redeem my Aveda Plus points in one of the Gordon Salon locations for product?

Sadly, no. We are unable to provide the redemption for products, but you are able to redeem them from Aveda’s website.

What is my first step for hair extensions?

Schedule a complimentary consultation, giving you and your stylist the opportunity to go over any questions and concerns you may have and determine what will work best. We use VoMor extensions; prices vary based on how many boxes are needed.

Clients pay for the extensions themselves and the service to apply them.

Do all stylists specialize in extensions?

No, only select stylists in each location are certified to do extension services. Give us a call to check stylist availability and schedule your consultation.

What is a BloScription?

BloScriptions are blowout memberships, paid for monthly or annually. We offer packages of 1, 2, or 4 blowouts a month.
Do I have to see a certain level stylist?

Our bloscriptions are scheduled for GEA and Professional stylists. You can upgrade to a Master or Senior Master stylist at an added charge.
What bonuses come from BloScription?

Alongside monthly/annual savings, you save an additional 5% off other styling services and products.
<p><h2>Can BloScriptions be refunded?<p></h2>

BloScriptions cannot be refunded. Monthly subscriptions are recommended if you are unsure where you will be within the year. If an annual BloScription is cancelled, you have until what would have been the next charge to use the rest of your blowouts. If a monthly BloScription is cancelled, you have 90 days to use the rest of your blowouts.

CHICAGO AREA’S AVEDA LIFESTYLE HAIR SALON—GORDON SALON

ELEVATE YOUR LOOK WITH PREMIER HAIRCUT SERVICES

Welcome to Gordon Salon. We are 6 Aveda Lifestyle Hair Salons catering to all of Chicagoland. Where excellence in training meets Style & comfort. Located throughout the Chicago area and suburbs, our salon is dedicated to providing personalized and cutting-edge haircut solutions tailored to each client’s unique lifestyle. Our highly skilled and passionate hair stylists are committed to transforming your hair with precision cuts and brilliant color.

25 YEARS OF LUXURY HAIR AND BEAUTY TREATMENTS IN CHICAGO AND CHICAGO SUBURBS

For over two decades, Gordon Salon has been the go-to destination for luxury hair and beauty treatments in Chicago and Chicagoland suburbs. Our expert team offers the latest innovations in haircuts, hair coloring, hairstyling, hair treatments, lite spa services, and ecologically friendly beauty products—all under one roof. Conveniently located throughout the Chicagoland area, you can always find a Gordon Salon convenient for you. Our locations include Downtown Chicago (Lakeshore East), Evanston, Glenview, Wilmette, Highland Park & Algonquin.

COMPREHENSIVE HAIR SERVICES AT GORDON SALON IN CHICAGO + EVANSTON, HIGHLAND PARK, GLENVIEW, WILMETTE, AND ALGONQUIN

Our salons offer a wide range of professional haircuts, hairstyles, hair color, texture treatments, hair extensions, and therapeutic botanical-based services for men, women, and children. Whether you’re seeking a trendy new hairstyle, a classic cut, or a complete hair makeover, our stylists are at the forefront of the latest techniques, training, and trends. We ensure that every guest leaves our salon feeling confident and looking their absolute best.

AVEDA AND BEST HAIR PRODUCTS AT GORDON SALON

We use Aveda’s range of botanically-based products, known for their efficacy and environmental consciousness. We also carry a selection of other brands or items of hair products that have been tested and approved by our team of expert hair stylists.

What Does It Mean to Be an Aveda LIFESTYLE Salon?

An Aveda Lifestyle Salon is more than just a place to get your hair done—it’s a sanctuary of holistic beauty and wellness that adheres to the highest standards set by Aveda. Here’s what sets us apart:

Core Values Aligned with Aveda. When you visit our Aveda Lifestyle  Salon, you can expect a unique experience that goes beyond traditional beauty treatments.

As an Aveda Lifestyle Salon, we are deeply committed to the core values that make Aveda a world-renowned name in beauty and wellness. Our principles are centered around:

Environmental Responsibility: We prioritize sustainability in every aspect, from the products we use to the way we operate our salon. Our commitment to the environment means we use naturally derived ingredients, ecologically led rehabs to our spaces, tree plantings & beach clean-ups, products produced by 100% wind power, and eco-friendly/recyclable packaging.

Holistic Beauty: We believe true beauty is a balance between looking good and feeling good. Our appointments & treatments consider the whole person, promoting wellness from the inside out.

Expert Craftsmanship: Our team of stylists and beauty experts are trained in the latest techniques and trends, ensuring that every service we provide is of the highest quality.

Community Engagement: We actively participate in initiatives that benefit our local community and contribute to global efforts for social responsibility.

SIGNATURE HAIR EXPERIENCE IN CHICAGO + CHICAGO SUBURBS

Our salon is designed to be a peaceful retreat, where you can relax and indulge in luxurious treatments, and hair services. Our stylists continually update their skills through Aveda’s advanced training programs, and our own award-winning training program, guaranteeing cutting-edge techniques and results. We offer customized consultations and take the time to understand your individual needs and preferences, ensuring that every service is personalized to you.

PERSONALIZED HAIRCUT SERVICES FOR EVERY INDIVIDUAL

Understanding that everyone’s hair is unique, we offer personalized consultations to create the perfect haircut that compliments your face shape, hair texture, and personal style. From sleek bob cuts to layered lobs, undercuts to pixie cuts, our Glenview salon is your destination for achieving your desired look.

MODERN AND RELAXING SALON ATMOSPHERE

Our state-of-the-art salon provides a modern and relaxing atmosphere where clients can unwind and enjoy a premium haircut experience. We use only the finest hair care products and the latest equipment to ensure your hair not only looks incredible but remains healthy and vibrant. Choosing our Aveda Lifestyle Salon means choosing a path of sustainable beauty and wellness. It means supporting a brand that cares for the planet and its people. It means receiving the best in haircare and beauty services within a tranquil, eco-conscious environment.

EXPERIENCED AND CREATIVE HAIR STYLISTS IN CHICAGOLAND

Renowned for their creative vision and exceptional skills, our professional hair stylists at all 6 of our locations undergo ongoing training through our award-winning training program and stay updated on the latest hair trends. They are dedicated to delivering outstanding results that cater to your individuality.

BOOK YOUR HAIRCUT APPOINTMENT AT ONE OF OUR
6 CONVENIENTLY LOCATED SALONS.

Are you ready for a stunning transformation? Contact us today to schedule your haircut, color, & balayage appointment at one of our 6 Chicago area locations: Chicago, Evanston, Highland Park, Glenview, Wilmette, and Algonquin. Experience tailored hair care in a welcoming environment, where your satisfaction is our top priority. Join the countless clients who trust us for their hair styling needs and step into a world of unparalleled hair artistry. Whether it’s a subtle trim or a bold new look, Gordon Salon is your destination for exceptional haircut & haircare services that exceed expectations.

Visit Gordon Salon

Discover why we’re the preferred choice for haircuts and styling in the area. Your perfect haircut awaits—where style meets sophistication. Built on artistry, integrity, and rituals, Gordon Salon embraces both inner and outer beauty.